COVID-19 UPDATES

Coffee Roasting

 

Just to reassure you that production at Origin is business as usual at the moment. Our green coffee is landed and we're pulling down extra stock to hold in the roastery, along with bags and labels. We’re fortunate to roast in a low risk area – with a large, expert roasting team available - and have also put in place measures to restrict access to protect our production team. We have full availability of all products and a currently robust continuation of supply so hope you enjoy this month's incredible line up.

Education Courses

We’ve cancelled all SCA and enthusiast courses for 2020. We will continue to review future bookings as and when new government guidance is announced and it is safe to reinstate them. Any courses booked and then cancelled or postponed due to COVID-19 uncertainty will receive a full refund. 

Technical Support

Our technical team are still available to support our wholesale customers with emergency call outs. The team are also on the end of the phone for any machinery issues that can be resolved remotely.

Our Shops 

We have in place robust Covid-safety measures in our shops which remain open for take away, to help protect our staff and customers. This includes:

• one-way systems with a 2m rule
• limited people in the shop at any one time
• contactless payments only
• no reusable cups unfortunately
• all staff and customers to wear face masks and hand sanitise regularly
• extra cleaning

We will continue to do all we can to continue to support our customers and update this page as and when there are any changes, along with email updates to all our wholesale customers. We'll also post key updates on Instagram.

Updated 4 November 

Cornwall

HARBOUR HEAD, PORTHLEVEN
Remains open for takeaway coffee and pastries - view opening hours here.

THE WAREHOUSE, PENRYN
Remains closed and unfortunately the Brunch Series has been cancelled.

London

CHARLOTTE ROAD, SHOREDITCH
Remains open for takeaway coffee and pastries - view opening hours here.

THE BRITISH LIBRARY
Our Entrance Hall espresso bar has closed for lockdown 2.0 and our Euston Road location remains closed.

SCORESBY STREET, SOUTHWARK
Has re-closed for lockdown 2.0.

If you have any questions though, please don’t hesitate either your wholesale manager or our customer service team at info@origincoffee.co.uk

Best wishes,

Tom & the team