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B Corp

Behind the Certification

Provenance. Quality. Respect. Since 2004 we’ve followed roads and cut new paths in our mission to make exceptional speciality coffee a fair and inclusive, sustainable, and transparent business. Becoming a B Corp certified business in 2020 marked a milestone in our journey, setting the benchmark with a verified score of 81.9.

There’s no end goal or finish point as a B Corp business. We’re continuously growing. Learning. Evolving. As we continue to work to change mindsets and practices, we remain committed to meet the global standards of social and environmental performance, transparency, and accountability. The B Corp certification is reviewed and assessed every three years—and a lot can happen in three years. Our latest verified score is 95.6, a nod to the work done, lessons learned, and journeys taken to make business better for people and planet: looking back, we’re excited to move forward, ensuring we operate as a conscientious business for years to come.

Why B Corp Certification Matters

As a certified B Corp business, we’re verified to meet the highest standards of social and environmental performance, transparency, and accountability. The certification - the highest of eco-credentials, where the logo is not only a stamp of approval, but a promise - is the result of B Lab, a non-profit network that’s setting the new standard of fair business around the world.

Think of it as laying the foundations for the future of all businesses, where people, planet, and profit are balanced fairly, treated with equal respect and purpose. For us, it’s a no brainer–because without a sustainable environment, and the right relationships, great coffee just wouldn’t be possible.

What does B Corp Actually Mean?

Stripped back to the basics, certified B Corporations are for-profit companies who share a global vision of a sustainable and inclusive economy. It’s the only certification that measures a company’s entire social and environmental performance, and every business that makes the cut is independently assessed and held accountable to prioritise responsibility to people and planet before profit.

What’s in it for Us–and You?

In a world saturated with buzzwords, it can be difficult to validate sustainable claims. That’s why gaining B Corp certification means so much to us: we’re on board with the right people who share our vision of transparency–no greenwashing necessary. 

Prior to being certified in 2020, our customers have had to trust that when we say we pay fairly, we do. That when we say our producers behave sustainably, they do. This all changes with B Corp certification. We now have an independent body who has interrogated our business and given us their stamp of approval. 

And it doesn’t stop there. Every three years, we go through the in-depth certification process again, being assessed against five key categories: governance, workers, customers, community, and the environment. This means we’re continuously working to better our practices, increase our score, and set the goalposts higher, with no finish line in sight.

Keeping Track

When it comes to sharing our journey, and holding true to our word, transparency is key. With each year comes a new challenge, and a new opportunity. As well as looking back, our reports are a great way to go forward, setting goals and targets for the year ahead. 

When it comes to trade, sustainability, and environmental policies, each is documented with full disclosure, capturing what went well, what could have gone better, and what comes next.


Farmers and producers; cafe owners and baristas; ceramists and technicians; the enthusiasts and the curious–coffee brings people together, and relationships built on mutual respect and trust are crucial. It’s much more than standing up for fair pay, an inclusive work environment, and celebrating and welcoming diversity. It’s about supporting and encouraging the many facets of wellbeing.

People really are our force for good.


We know there’s no action without consequence. Every decision we make is carefully considered; journeying forward always leaves a footprint behind, so it’s important to tread lightly. From championing Direct Trade business with like-minded producers, to roasting on our Loring Smart roasters, championing refill, repurposing by-products and encouraging a fully circular journey, with composters on site–nothing goes to waste.

Recycle, reducing, and reusing are ingrained into every part of our process, because looking after our planet is the only option we have.