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Reusable Coffee Cups

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Reusable Coffee Cups FAQs

  • The UK uses at least 2.5 billion disposable cups annually, and only one in 400 cups is recycled, resulting in a staggering amount of landfill waste from our daily coffee habit.

    On top of that, every single-use plastic-lined paper cup emits 61g of carbon emissions, meaning approximately 152,500 tonnes of carbon is emitted into the atmosphere from the UK’s disposable cups each year - the same volume as driving a car over 1 billion km.

    The introduction of a returnable cup system supports our transition away from single-use, and towards circularity.

  • Yes you can! Simply add what message you would like to include in the order notes and we’ll include it on a branded card in the order. If you forget, please email our Customer Service team ASAP and we'll add this for you.

  • We operate a next day despatch (excluding weekends). As standard, all UK orders are sent by Royal Mail Tracked 48 which means that orders generally take 2 days to arrive from the point it’s despatched from our Roastery. For a fee, you can upgrade to Royal Mail Tracked 24 or Parcelforce which offer next day delivery. Please note this is from point of despatch, not from point of purchase. If you’re short on time (or coffee) we would always recommend ordering ahead.

    While our delivery service is reliable, we cannot guarantee it due to potential external delays through our couriers in Royal Mail or DPD . This is extremely rare however and we'll contact you if we're aware of any delays to your order.

  • If you click your shipping confirmation email or number in your account page, it will take you directly to the courier’s website. Alternatively, you can go direct here - Royal Mail Tracking.